GVOX will be introducing a new Customer Support system in April.
There will be some exciting changes coming soon to GVOX Customer Support. In April, we will introduce a new enhanced Customer Support system and expanded knowledgebase.
As part of this change, we will be phasing out many of our email addresses and instead will be implementing a new web-based system called the GVOX Online Support Center.
This means that rather than emailing questions directly to us at firstname.lastname@example.org or email@example.com, you will instead fill out an email form on our website.
To access that form you will use a GVOX Customer Login ID. This will assure that we have accurate records of all our correspondence with you and it will provide quicker response time to your questions.
Benefits of the upcoming GVOX Online Support Center:
* New updated knowledgebase
* Ask a question using “Log A Case”
* View your complete Case History
* Check Status of your cases
* Quicker Response Time
Thank you for your continued support. We look forward to serving you!