Apparent problem with Gvox support system

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Apparent problem with Gvox support system

Postby RBS » Sun Jan 10, 2010 1:20 pm

I've just (10th January, 2010) tried to log a support call. When I try to log in, having entered my username and password, I get a screen bearing the message "Data not Available".

I also notice that the URL at the head of the page has become "https://na1.salesforce.com/sserv/login.jsp".

Has anyone else had the same problem?
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Location: Hertfordshire, England

Re: Apparent problem with Gvox support system

Postby polarbreeze » Sun Jan 10, 2010 1:23 pm

Yes, I had the same problem.
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Re: Apparent problem with Gvox support system

Postby Hotch » Sun Jan 10, 2010 8:12 pm

Hi Guys,

The url is http://www.gvox.com/contactus.php

The old contact page isn't being used any more. I'll set up a redirect.
Best regards,

Richard Hotchkiss
CEO, Gvox
103 Carnegie Center
Ste 300
Princeton NJ 08540

PO Box 7401
Princeton, NJ 08543
(732) 565-3842
(732) 284-3748 Fax

http://www.gvox.com

bring music to life
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Location: Princeton, NJ

Re: Apparent problem with Gvox support system

Postby Hotch » Sun Jan 10, 2010 8:18 pm

And... when registering, customers are asked if they are interested in upgrading or purchasing a Gvox Guitar system. This way, we can discuss other options to record MIDI with a guitar.
Best regards,

Richard Hotchkiss
CEO, Gvox
103 Carnegie Center
Ste 300
Princeton NJ 08540

PO Box 7401
Princeton, NJ 08543
(732) 565-3842
(732) 284-3748 Fax

http://www.gvox.com

bring music to life
Hotch
 
Posts: 600
Joined: Sun Jul 29, 2007 4:56 pm
Location: Princeton, NJ

Re: Apparent problem with Gvox support system

Postby Denkster » Mon Jan 11, 2010 6:29 am

Hotch wrote:Hi Guys,

The url is http://www.gvox.com/contactus.php

The old contact page isn't being used any more. I'll set up a redirect.

Note: if somebody requests login name and password, GVOX sends email with the wrong url

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Re: Apparent problem with Gvox support system

Postby Hotch » Mon Jan 11, 2010 3:48 pm

The url has been corrected.
Best regards,

Richard Hotchkiss
CEO, Gvox
103 Carnegie Center
Ste 300
Princeton NJ 08540

PO Box 7401
Princeton, NJ 08543
(732) 565-3842
(732) 284-3748 Fax

http://www.gvox.com

bring music to life
Hotch
 
Posts: 600
Joined: Sun Jul 29, 2007 4:56 pm
Location: Princeton, NJ


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