GVOX Forum

by **twofordinner** » Fri Jan 30, 2009 7:51 pm

Thanks John. The Mac version is only at 6.8.3. The Windows version is 6.8.4. We Mac people have been waiting longer. And although Windows may enjoy a larger user base in general, (I don't believe it's as much as 95%, but that may not be far from the truth) I'd be willing to bet that GVOX's customers are far more numerous than 5% of its total customer base. I would not be surprised if Mac customers comprised 50% of their total sales....John, am I close?

by **Stilcrazy** » Sat Jan 31, 2009 3:30 pm

Which platform comes first matters not to me as I have been trying to get both up and running. I traditionaly use Mac but had to stop when I could not find laptops old enough, and in decient condition, to run the stable MTP version.

John I am not going to hold you to anything but ...
Any idea of a time frame?
Are you looking for input on bugs to be fixed?
Beta testers?

by **comcents** » Fri Feb 20, 2009 8:27 pm

Well it's winter - time to see if there is any "news"... and there is!

I'm not going to hold my breath, mind you, but I am hopeful that something wonderful is about to happen.

Other news: I finally found an original MTP 6.53 disc - no serial number, but for less than $10 including shipping - I took a chance. Well, the good news is, my S/N works just fine, thankyouverymuch... The better news - it does indeed seem pretty stable - I could crash 6.8x in seconds, where it took over an hour to crash 6.53... and that was my fault - MTP has never liked karaoke files, and I accidentally dropped one on the track editor and !poof!. Otherwise, though - even my most complex XG files load and execute flawlessly. One question that was "hanging": does MTP 6.53 recognize MidiYoke? Yes - both in and out. I haven't pushed it really hard (i.e. two manuals, pedals and stops all out) recording, but it plays nice with Miditzer.

I had forgotten how much pleasure it was to work with MTP - esp. one that doesn't crash on my PC. The old iMac is SO slow - and this PC blazes. The MSDOS file name restriction is a bit of a bother, but I gladly trade that for the stability every time.

I'll check back in the spring time and see what progress there is!

[Hi Bob N.!]

by **twofordinner** » Tue May 05, 2009 7:02 pm

John, Hotch,

It's been a while since we've heard anything. Is there any good news?

by **twofordinner** » Fri May 15, 2009 5:41 pm

John, Hotch,

It's been a long while since we've heard any news. Can you give us any kind of ETA? Your last post in this thread said work was going to begin on MTP, that was end of January. We deserve at least a little communication....

by **twofordinner** » Mon Jun 01, 2009 1:12 pm

Re: How long do we have to wait for a bug free Mastertracks 6.8?
by John Miller on Wed Jan 28, 2009 6:50 pm

We received a great deal of visitors to the GVOX booth to discuss Master Tracks Pro.
Two customers who have not used the program since the Atari days.
Being at NAMM gave a "NEW" perspective on how important it is for GVOX to fix the simplest sequencer for the newer operating systems.
I will post all news about the progress of MTPro 7.

John, we've heard absolutely nothing. Please let us know, good or bad, where we are with this, It's been nearly 6 months since you said work can begin on MTPro, and we have yet to to even see a BETA, and yet BETA testing continues on Encore. We have stood by for years waiting for the new version which you promised time and time again. Look over this thread, and see how many times you have given us a release date and not delivered. Just tell us if this is never going to get done....

by **notes_norton** » Mon Jun 01, 2009 2:13 pm

What ever happened to customer service?????????

Even Microsoft fixes the bugs it introduces in their software.

It's been how many years since 6.8 was released? And still the major bugs persist, promise after promise of a bug free version get broken, and pleas for news on their own forum go ignored.

It's sad :cry:

I used to be hopeful, and helpful, faithfully reporting the bugs and the conditions in which they exhibited themselves. My caring obviously fell on deaf, uncaring ears. Now I'm just a complainer, in the hopes that the squeaky wheel gets the grease.

Notes

by **jtcraig** » Mon Jun 01, 2009 5:38 pm

Hi all, I started this thread back in Dec 2007 and I still drop in once in awhile to see if there has been any progress. Well you all know what the answer is. This coming July 5th 2009 will be the seven year anniversary of my initial purchase of MTP6.8. Yes GVOX Iâ€™m sure we can all read between the lines and come to realize you will not be fixing Mastertracks. It sure would be nice if you would just make an official announcement to us users. Thanks

James

by **twofordinner** » Tue Jun 02, 2009 12:54 pm

How about it John? Is MTP ever going to get fixed? It's a legit question and we deserve an honest answer. We all thought after NAMM MTP was going to get the attention it deserves. Meanwhile, you are tying up your only part time programmer for Encore revs. Just tell us one way or the other....

by **John Miller** » Thu Jun 04, 2009 10:10 pm

In all honesty, the Encore Notation software is the flagship of the company.
Music Time Deluxe is the cheap version of the Encore software.
Music Time should be done in about a month and then all focus will be on the MTP software.
Music Time only needs to be dumbied down from the Encore software.
Master Tracks Pro will require a complete rewrite.
However, Matt is very excited about getting his teeth into a purely midi sequencing software like MTPro.

by **twofordinner** » Fri Jun 05, 2009 6:39 pm

by John Miller on Thu Jun 04, 2009 10:10 pm

In all honesty, the Encore Notation software is the flagship of the company.
Music Time Deluxe is the cheap version of the Encore software.
Music Time should be done in about a month and then all focus will be on the MTP software.

John, Hotch,

Forgive me for saying so, but the honesty part is a problem for me. Time and time again you've said that MTP is next on the "hit" list. We have heard it for years, only to take a back seat to Encore. Is this time going to be any different, or will this just be another time you guys don't live up to your word?

by **John Miller** » Fri Jun 05, 2009 10:35 pm

GVOX has not gotten off track and Music Time is just a version of Encore with many of the switches within the code truned off so the notation software is nearly out of the way and Mat can concentrate on the sequencing software.

by **John Miller** » Sun Jun 07, 2009 8:12 pm

No, honesty is not your problem, our best guesstimate is your problem.
In the mean time are you able to tell me, If you walk out your front door and continue to make right turns walking at 120 BPM @ 28" per step until you get back to your front door, how many steps do you need to take. This question must be answered before you actually finished the task to be an equal question of time line to GVOX. My guess is that without finishing the task first, it is difficult to make a guesstimate of target release time vague enough that you are not lying, yet descriptive enough to let our customers know that it would be self destructive not to release products as quickly as possible.

by **twofordinner** » Tue Jun 09, 2009 2:29 pm

GVOX just returned from the NAMM convention in Anaheim where we exhibited the New Encore for Windows.
Development can start working on Mastertracks now.
Thank you for your support.

This was in January. Instead, we got a new rev of Encore and Music time. This is June, one year after Hotch promised and update by 6/30/08, which was pushed out to end of 2008 and then to end of winter 2009. And you haven't even started....

Your analogy would make more sense if you at least started your "walk". This is not about being a little late, every software company are faced with release challenges. It is about promise after promise broken without doing anything at all for 6 years and then being told that Encore customers are more important.

I apologize for the tone of this post. You need to understand how we feel about the neglect we have been subject to. I learned long ago when customers are angry, they are trying to to business with you. That's what we are trying to do.
Most customers would have walked away from this product a long time ago, and indeed that may have well happened. I think I speak for most of the forum participants who have been urging you for an update that we have been loyal to the product because is still the best sequencer out there, in spite of the bugs. I would personally love to see this program married with audio. Think of how that would be, the ease of MTP with an audio interface. Unbeatable. As for me, this will be the last time I hold out hope for an update. I will be waiting for good news. It needs to happen this time, the work needs to start in earnest.

by **notes_norton** » Tue Jun 09, 2009 3:34 pm

twofordinner wrote:<...snip...> You need to understand how we feel about the neglect we have been subject to. I learned long ago when customers are angry, they are trying to to business with you. That's what we are trying to do.
Most customers would have walked away from this product a long time ago, and indeed that may have well happened. I think I speak for most of the forum participants who have been urging you for an update that we have been loyal to the product because is still the best sequencer out there, in spite of the bugs.

I agree. I'm still using Passport's 6.5 because (1) it's bug free (2) it's easy to use (3) it supports many hardware synths (4) there are no sub menus to the menu choices so I can find everything I need without searching (5) it has the best piano roll editor in the business (6) I love the change filter, and so on. In other words, it's intuitive and it works. I tried the GVox version 6.8 and have sent in many helpful suggestions explaining the bugs, when they happen, how to recreate them, and what from a customer's viewpoint needs to be done about them. Many years later we are getting the same song and dance. No wonder your product isn't even mentioned in the trade magazines anymore.

twofordinner wrote: I would personally love to see this program married with audio. Think of how that would be, the ease of MTP with an audio interface. Unbeatable.

I don't want to see audio mixed with it, I think that would simply complicate the interface. But if the audio was implemented in a way that could be ignored and not interfere with the present-day easy to operate MIDI interface, I'd be OK with that.

twofordinner wrote:I will be waiting for good news. It needs to happen this time, the work needs to start in earnest.

It needed to start years ago, so tomorrow is not soon enough.

We've waited too many years for you to fix the bugs. If I ran my business like this, I'd probably be out of business by now and I'm surprised you aren't.

Notes

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