If you order the downloadable version, you will receive your product and serial number immediately*.

If you order the CD copy, you will receive a downloadable version immediately*, and the CD copy within 2 weeks (usually ships within 48 hours). Please allow longer for international shipments. (If you select the CD option, a $10 shipping & handling fee will be added at checkout.)

PayPal on our website is our only method of processing credit cards, however, you can also purchase by mailing a check or money order to us at:
GVOX
199 Rt 18
East Brunswick, NJ 08816

	Encore The Musician's Choice for Composing & Publishing Version 4.5.5 for Windows Version 4.5.5 for Mac OS 9 and Version 5 for Mac OSX 10.3 or higher
	MusicTime Deluxe The Easy Way to Write, Play, and Print Music! Version 3.5.5 for Windows Version 3.5.5 for Mac OS 9 and Version 3.5.6 for Mac OSX 10.3 or higher
	Master Tracks Pro Complete MIDI Sequencing Software for Musicians Version 6.8.4 for Windows Version 6.8.3 for Macintosh

Returns

We can only exchange items that are defective or damaged.

Refunds

Software products are not refundable. Sales of Software products are final.

Return of a Purchase from a Retail Store

If you purchased a product from another retail or online vendor, while we're happy to try and resolve issues, any returns do have to be coordinated through the point of purchase, subject to their return policy.

Product Functionality:

All products were designed for the Operating Systems and associated hardware that are listed on our Web Site. This information is listed on the product’s Web page. Demo versions of our Software products are also available to Download to try in your own system free of charge. This way, you can ensure functionality, compatibility and satisfy all your expectations, before committing to a purchase. Use of our products with unlisted Operating Systems is not recommended, not supported and it does not constitute reason for a refund or reimbursement of any kind

*Pending payment approval as reveived through Paypal. E-Checks may take up to 5 days to clear as per Paypal's banking policies. Credit card and Paypal account purchases tend to clear right away. Please read Paypal's eCheck policy.